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Author Topic: Help with Status
xrafael80
Newbie
Posts: 3
Post Help with Status
on: March 9, 2018, 04:25
New Topic

Hello

Please can you help me to get status for order RM947421181CN

Thanks for your help
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help with Status
on: March 9, 2018, 09:16
New Topic

http://track-chinapost.com/startairmail.php shows RM947421181CN is looping in Beijing airport. It should have some problem to catch airline space in Beijing. Not sure the delay reason, you need wait some more time.
xrafael80
Newbie
Posts: 3
Post Re: Help with Status
on: March 10, 2018, 01:23
New Topic

Thanks for the answer.
So according what I can understand with track history my package has been in Beijing since 11-02-2018 almost a month.
Is there any hope for me or should I give up?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help with Status
on: March 10, 2018, 01:46
New Topic

if your buyer protection is expiring, ask seller extend protection and keep waiting. If seller does not response, open dispute for refund.
xrafael80
Newbie
Posts: 3
Post Re: Help with Status
on: April 6, 2018, 20:04
New Topic

Finally for order RM947421181CN I was scammed. I received an empty small box.
For future orders How can I know weight and dimensions?

Thanks for the help.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help with Status
on: April 7, 2018, 00:39
New Topic

you can not know weight and dimensions. the only thing you can do is stop buying from these no name website, read following:

How to avoid scam when doing international cross-border online shopping?
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