Hi, my tracking number for my order is RJ764515802CN,
its stuck on "customs cleared " status for too long i think,

the shipping history:
[color=#][i][i]2016-05-09 19:08:31.0 Hangzhou city 萧山区commerical parcel dept. received
2016-05-09 19:12:27.0 Hangzhou city 萧山区commerical parcel dept. customs scan
2016-05-09 23:02:18.0 leaving Hangzhou city 萧山区commerical parcel dept. ，next station Hangzhou center
2016-05-10 09:37:42.0 Hangzhou Transit Station export security scan
2016-05-10 13:22:45.0 Hangzhou Transit Station export customs cleared

is it still in China for sure? it is swimming suit, why the customs still have it?
please help?

same thing with the second order RJ759395832CN, two weeks with the same status..

thank you!!!

thank you very much!
so its outside China? usually i see "departure" status ..
Tnx again

Quote from sofil on May 24, 2016, 10:08
Hi again, so the status still didnt changed, can you please check again if the package left China allready? or it is in customs still? i am sorry i did not understand you answer before. shouldn't it bee "departure:" status if so..?

thank you again!

1. May I suggest you contact seller and ask him to call China Post: 11185 to find out the status of your parcel.
Has it left China or is it stuck at Security?

Hope this help.