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Author Topic: IS MY PACKAGE LOST OR SHOULD I FILE FOR A DISPUTE IMMEDIATELY
bigshed
Newbie
Posts: 1
Post IS MY PACKAGE LOST OR SHOULD I FILE FOR A DISPUTE IMMEDIATELY
on: January 22, 2019, 23:56
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Hello, I ordered a shoe from ALIEXPRESS on 12th December last year and it's been over a month now I haven't received it..My tracking number
RY455878519CN was last updated on 28th December 2018 saying airline shipment, it's over 4 weeks now and no more updates on my tracking number.. Estimated time of delivery says January 1-4 or January 20-23...please what exactly is happening...where could my package be at the moment..
chinapostv-
olunteer
Administrator
Posts: 45864
Post Re: IS MY PACKAGE LOST OR SHOULD I FILE FOR A DISPUTE IMMEDIATELY
on: January 23, 2019, 02:00
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http://track-chinapost.com/result_china.php?order_no=RY455878519CN was sent to airline on Dec 28.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Nigeria Post will scan and update its new location for China Post database and you will see new status.
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