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Author Topic: UJ783496156CN
jh1338
Newbie
Posts: 3
Post UJ783496156CN
on: January 19, 2021, 21:33
New Topic

Hi,
my ordered item arrived in Frankfurt on 12/21/2020. The tracking number is UJ783496156CN. Since 12/21/2020 the package is not transported further. What can I do?

chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: UJ783496156CN
on: January 19, 2021, 22:21
New Topic

UJ783496156CN is china post ordinary parcel. arrival Frankfurt on Dec 21 is the last status you can see. After that date, parcel is controlled by Germany post, no more scan and update.

Normally parcel will be delivered within 2 to 3 weeks after arriving Germany. I suggest you wait one more week, if you can not get it by Jan 25, you need to open dispute to seller for lost parcel refund.

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