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Author Topic: Parcels in transit for more than 30 days - Where are they?
forza_pale-
rmo10
Newbie
Posts: 8
Post Parcels in transit for more than 30 days - Where are they?
on: May 20, 2015, 23:44
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Hello,

I ordered 6 items from China on April 19th. So far I received three of the items within 14 business days and there are no problems. However, I have not received three packages yet. Today is day 31 from the time I ordered. See tracking numbers and details below:

1) RK021172519CN - tracking shows that it is en-route since April 21st and 24th.

2) RI446736849CN - tracking shows that it en-route since May 1st.

3) RL042879364CN - tracking shows that is is en-route since April 20th.

Chinapostvolunteer, can you please confirm that these are valid tracking numbers and are you able to help me determine where my three packages are? It does not make sense to me that these three are taking so long since the other packages I ordered on the same day already arrived from China using China Post Registered Air mail also. I hope these three packages did not get lost in transit or that they were not sent back to China for some reason. I need these packages by June 1st. I was hoping that they would have arrived by now. The sellers just keep telling me to wait, but this is very strange to me and they cannot track down where the packages are. My buyer protection is almost done and this is now becoming a critical situation for me.

Please confirm the above three numbers and if you are able to locate where in transit these packages are if this can be done.

Regards,
David
chinapostv-
olunteer
Administrator
Posts: 45848
Post Re: Parcels in transit for more than 30 days - Where are they?
on: May 21, 2015, 01:27
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arrival time to Canada is not stable. Many parcels are delayed since April. You need some patient.they should arrive in next 2 weeks.
forza_pale-
rmo10
Newbie
Posts: 8
Post Re: Parcels in transit for more than 30 days - Where are they?
on: May 21, 2015, 01:51
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Quote from chinapostvolunteer on May 21, 2015, 01:27
arrival time to Canada is not stable. Many parcels are delayed since April. You need some patient.they should arrive in next 2 weeks.

Why is there a delay with parcels shipped out in April? This is the first time I have experienced this delay on Aliexpress. I have ordered over 30 items and all have consistently been received within 20 business days. I will wait some more time but I want to know why there is a delay. The sellers refuse to find this out for me.
chinapostv-
olunteer
Administrator
Posts: 45848
Post Re: Parcels in transit for more than 30 days - Where are they?
on: May 21, 2015, 03:37
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Unfortunately international post parcel does not like UPS/Fedex which has their own delivery network. International parcel goes through a loose union network called UPC. For example , China Post parcel to Canada might goes through Japan, Korea ,USA or directly to Canada(the route change everyday depending on shipping space and traffic situation). If the parcel transit through third country other than directly fly from China to Canada, the parcel might be delayed. This happens very often.
ahmed-
sultan
Newbie
Posts: 8
Post Re: Parcels in transit for more than 30 days - Where are they?
on: May 21, 2015, 05:55
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hey china post volunteer , my tracking number is RH192316559CN, and its been almost around 30 days and i still have not gotten the goods, i am losing money daily, the last record soon is on 3rd may and its still in china , can you please update me on the status of the shipment of the goods...

thank you regards
chinapostv-
olunteer
Administrator
Posts: 45848
Post Re: Parcels in transit for more than 30 days - Where are they?
on: May 21, 2015, 06:36
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Quote from ahmed sultan on May 21, 2015, 05:55
hey china post volunteer , my tracking number is RH192316559CN, and its been almost around 30 days and i still have not gotten the goods, i am losing money daily, the last record soon is on 3rd may and its still in china , can you please update me on the status of the shipment of the goods...

thank you regards

http://track-chinapost.com/China_Post_Arrival_Time_Stat.php shows shipping time to Pakistan might take up to 40 days. If your buyer protection is expiring, open dispute. Otherwise keep waiting.

forza_pale-
rmo10
Newbie
Posts: 8
Post Re: Parcels in transit for more than 30 days - Where are they?
on: June 5, 2015, 01:28
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Unfortunately I still have not received my item for RK021172519CN. I have been waiting since April 20. I don't think this is the seller's problem, because ChinaPost tracking shows me that it left Shanghai Pudong post office for Canada on April 25th. I think the problem is with the China Post Air Mail courier, who may have lost my package. I also still not have received the item for RL042879364CN and I am filing a dispute for this one. I have ordered it items using China Post and only these two gave me problems. There is no excuse. Another person has ordered two items the same day I ordered mine in April 19th (shipped to Canada) and their items arrived May 24th. Why didn't my two items arrive then? They were all on the same plane. Yet my items are not here. I think you guys lost them. If you are able to locate specifically what country they are in right now, please tell me.
forza_pale-
rmo10
Newbie
Posts: 8
Post Re: Parcels in transit for more than 30 days - Where are they?
on: June 5, 2015, 01:30
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@ Chinapostvolunteer
chinapostv-
olunteer
Administrator
Posts: 45848
Post Re: Parcels in transit for more than 30 days - Where are they?
on: June 5, 2015, 04:10
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Quote from forza_palermo10 on June 5, 2015, 01:28
Unfortunately I still have not received my item for RK021172519CN. I have been waiting since April 20. I don't think this is the seller's problem, because ChinaPost tracking shows me that it left Shanghai Pudong post office for Canada on April 25th. I think the problem is with the China Post Air Mail courier, who may have lost my package. I also still not have received the item for RL042879364CN and I am filing a dispute for this one. I have ordered it items using China Post and only these two gave me problems. There is no excuse. Another person has ordered two items the same day I ordered mine in April 19th (shipped to Canada) and their items arrived May 24th. Why didn't my two items arrive then? They were all on the same plane. Yet my items are not here. I think you guys lost them. If you are able to locate specifically what country they are in right now, please tell me.

http://track-chinapost.com/?p=669
Gabi-
Diamond
Newbie
Posts: 1
Post Re: Parcels in transit for more than 30 days - Where are they?
on: October 26, 2016, 17:26
New Topic

Hi.. I still have not received my parcel and whenever I check the tracking its still the same since 31 august 2016.How long will it take to reach me? The tracking number is 03613113118.Can someone check this for me.
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