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Author Topic: No shipping record!
Eliza25
Newbie
Posts: 2
Post No shipping record!
on: June 25, 2021, 03:58
New Topic

I need some help, I order some stuff from astarshoes website and I got an email about the tracking number order but when I type the number it says "No shipping record". When I go to my account it says that my order has been shipped and delivered, but I haven't received any package. When I track my order in the USPS website it says "Label created,not yet in system". Can someone help me please?
Thank you!

chinapostv-
olunteer
Administrator
Posts: 28182
Post Re: No shipping record!
on: June 25, 2021, 04:06
New Topic

"No shipping record" mean your seller applied a tracking number but never actually shipped anything. You must be cautious of scam.

Eliza25
Newbie
Posts: 2
Post Re: No shipping record!
on: June 25, 2021, 04:24
New Topic

I have tried to contact my seller but I haven't have any response yet. Can you see if you can track my order #LY788869363CN please?
What do you suggest?
Thank you!

chinapostv-
olunteer
Administrator
Posts: 28182
Post Re: No shipping record!
on: June 25, 2021, 05:13
New Topic

LY788869363CN has no shipping record. you seller has not shipped anything yet. When did you get this tracking number?

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