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Author Topic: My item was posted to Ningbo by mistake and pending in customs now
KFW
Newbie
Posts: 9
Post My item was posted to Ningbo by mistake and pending in customs now
on: January 23, 2023, 19:53
New Topic

Hi, The item (a letter) should be sent to Macau S.A.R (Postbox 1089), Unfortunately Royal Mail sent it to China Mainland by mistake, and I found that this item has been stuck in custom at Ningbo. May I ask will the item be returned to me or will it be forward to recipient Macau from Ningbo. Thanks for your help in advance! Tracking Number: RN750459411GB

chinapostv-
olunteer
Administrator
Posts: 35797
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: January 24, 2023, 13:47
New Topic

if the address in the parcel is Macao, then the item will be forwarded to Macao. Now is Chinese New Year holiday, please wait one more week and see what will happen in the tracking result.

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: January 24, 2023, 15:41
New Topic

Thanks a lot for your comment!

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 3, 2023, 20:38
New Topic

Hi, just found my item was sent back to Shanghai customs from Ningbo customs on 2-Feb. May I ask will the item be forward to original recipient Macau? Thanks!

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 9, 2023, 13:21
New Topic

Hi, May I ask your comment please. The item has no update since 04-Feb. Thanks!

chinapostv-
olunteer
Administrator
Posts: 35797
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 10, 2023, 15:25
New Topic

So far no update about your parcel. We will write a new comment in this thread once we get update.

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 13, 2023, 18:08
New Topic

Hi, As per the updated tracking info today, the letter is "send to carrier". May I to know the letter was returned to sender "GB" or it is delivery to Macau please? Thank you!

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 17, 2023, 15:14
New Topic

Hi, Awaiting for your comment. Due to there is no further update can be searched. Thanks!

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 24, 2023, 18:43
New Topic

Hi, I noticed that the tracking information has not been updated from 13-Feb, and I would like to know where my item currently is. Could you please provide me with an update on its location and estimated delivery date? Thank you for your assistance.

KFW
Newbie
Posts: 9
Post Re: My item was posted to Ningbo by mistake and pending in customs now
on: February 27, 2023, 19:43
New Topic

Hi, I have checked with Royal Mail multiple times, and they have informed me that the item is no longer in their care. The latest update on Royal Mail's tracking platform is from 4-Feb, but this status does not match the information provided by China Post. I am unsure of the current location of my item and would greatly appreciate your assistance in resolving this matter. Can you please help me to clarify where my item is located? Thank you very much!

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