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Author Topic: LV495205714CN
Markus44
Newbie
Posts: 3
Post LV495205714CN
on: June 30, 2022, 17:33
New Topic

My parcel (tracking id: LV495205714CN) has been held by export customs at Shenzhen since May 20th with no updates since then. I have tried contacting the seller to see if they can assist with an update or find out if there is an issue but have not heard back from them. How do I discover if customs needs information from me or the seller, if I will ever receive my parcel or whether I should just try get a refund?
Any assistance in this matter would be hugely appreciated.

iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LV495205714CN
on: June 30, 2022, 18:01
New Topic

Whats the item ?

Markus44
Newbie
Posts: 3
Post Re: LV495205714CN
on: July 1, 2022, 11:18
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crossbow bolts

iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LV495205714CN
on: July 1, 2022, 20:42
New Topic

request more info a seller

Markus44
Newbie
Posts: 3
Post Re: LV495205714CN
on: July 4, 2022, 10:27
New Topic

I purchased the item through Amazon from a seller named Skyoh for which Amazon has the following details:
Business Name: Shenzhen Jushang Network Technology
Business Type: Privately-owned business
Trade Register Number: 91440300MA5FTPPA79
VAT Number: DE346333129
Business Address:
Longhuajiedao
Longyuanshequlongfengyilu498hao7ceng715
Shenzhen
Longhuaqu
Guangdongsheng
518110
CN

I have tried contacting them but have had no response and my parcel is still with export customs according to China Post tracking.
If I get no further details in a couple of days I suppose I will just have to ask Amazon to process a refund which will be a pity.

iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LV495205714CN
on: July 4, 2022, 15:40
New Topic

No no no. Wait the extimated day's of delivery: when Amazon comunicate which the parcel has been lost you can request a refund.

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: LV495205714CN
on: July 29, 2022, 21:45
New Topic

LV495205714CN was rejected by UK customs. Please contact Amazon for refund.

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