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Author Topic: HELP REQUEST: LZ730330441CN
halimajay
Newbie
Posts: 4
Post HELP REQUEST: LZ730330441CN
on: September 11, 2021, 00:44
New Topic

I placed this order over 6 months ago, in march of this year. It last said that my package is in my city and in transit on august 8th. we are now over a month in since that last update and I would really like to know where my package is. I cannot track it with any canadian delivery services so this is my last resort. I’m growing extremely frustrated because I have waited on this package for half a year now.. I need answers immediately.

this is my tracking number: LZ730330441CN

chinapostv-
olunteer
Administrator
Posts: 28847
Post Re: HELP REQUEST: LZ730330441CN
on: September 11, 2021, 00:49
New Topic

LZ730330441CN arrived Canada on Aug 4, it seems that seller printed wrong address and the parcel has no delivery record. You can contact Canada Post for more delivery information.

If Canada Post can't find this item, you have to open dispute to seller for lost item refund.

halimajay
Newbie
Posts: 4
Post Re: HELP REQUEST: LZ730330441CN
on: September 14, 2021, 02:51
New Topic

will this work even though there’s no results when i enter the tracking number on the canada post website?

chinapostv-
olunteer
Administrator
Posts: 28847
Post Re: HELP REQUEST: LZ730330441CN
on: September 14, 2021, 03:35
New Topic

Please call Canada Post for more information about LZ730330441CN. Their website shows LZ730330441CN has some error.

halimajay
Newbie
Posts: 4
Post Re: HELP REQUEST: LZ730330441CN
on: September 14, 2021, 04:01
New Topic

and that is why i’m asking if calling them will even resolve anything considering the tracking number won’t show up on their site…

chinapostv-
olunteer
Administrator
Posts: 28847
Post Re: HELP REQUEST: LZ730330441CN
on: September 14, 2021, 20:53
New Topic

To be frank, we are not sure Canada Post can give you the solution (even though the parcel last record shows it was in Canada). You need to call Canada Post first, give them the tracking number and see if they can find it from their internal database.

If they can't find the item, then open dispute to paypal/aliexpress/ebay and claim refund.

halimajay
Newbie
Posts: 4
Post Re: HELP REQUEST: LZ730330441CN
on: September 15, 2021, 05:06
New Topic

since the tracking number wasn’t coming up in their system, they can’t do anything. the seller has given me my refund. i just now know to not rely on this seller or shipping company ever again because this has been the worst experience i’ve had with a package. thanks for your help at least.

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