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Author Topic: Answer please!
Posts: 8
Post Answer please!
on: January 20, 2021, 10:42
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Hello! Answer please!

My package has been in Beijing customs since December 8, 2020.
The parcel is not accepted on the plane to return to Russia, because they believe that there is something in the parcel that arouses suspicion among the inspectors.

The parcel contains clothes, shoes, some food, some medicines (allowed for export and import). The package was not handed over to me because they considered it commercial. It contains things that are allowed for import by postal rules.

Is it possible to negotiate with the customs office to open the parcel and confiscate what causes concern? I will give my consent. I really want to get my things back.

Where should I go?

Posts: 46197
Post Re: Answer please!
on: January 20, 2021, 19:48
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Are you in China? If yes, please call China Post hotline 11185 and ask them solution about your luggage.

Your case is quite unique, I don't think anyone here can give you accurate answer. Even 11185 might not give you a good solution, but it deserves a try.

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