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Author Topic: I need help
Mauritius
Newbie
Posts: 1
Post I need help
on: August 12, 2022, 05:21
New Topic

Hello

I am trying to track my package number RH073785888CN but I cannot get any information on your website

It looks like I have been scammed by the seller (Cloudylove) and that I have been given a false tracking number

Please help me to find out if the parcel has truly been sent or not

Thank you

chinapostv-
olunteer
Administrator
Posts: 33332
Post Re: I need help
on: August 12, 2022, 05:29
New Topic

http://track-chinapost.com/result_china.php?order_no=RH073785888CN shows No shipping record. This means your seller did not ship anything to you.
You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

laura2394
Newbie
Posts: 3
Post Re: I need help
on: August 19, 2022, 13:00
New Topic

I have the same problem with that seller, they also gave me a tracking number that does not exist. I have tried to communicate with them but they say that it was properly sent. I do not know how to report them since the purchase was made directly with them and not through other platforms.

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