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Author Topic: 1 month without updates
MatheusFer-
lin
Newbie
Posts: 2
Post 1 month without updates
on: December 1, 2021, 01:30
New Topic

Hi, I would like to know if my package is lost. The tracking number is CY003028135CN

The seller says that it's already in Brazil but for me It's still in China.

Can you help me with this one?

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: 1 month without updates
on: December 1, 2021, 01:32
New Topic

CY003028135CN is called SAL parcel which is very slow. http://track-chinapost.com/startairmail.php shows the item arrived a transit airport on Nov 7. It is still on the way to Brazil and transit many times before finally hits Brazil. Total might take 3 to 6 months. Please be patient.

MatheusFer-
lin
Newbie
Posts: 2
Post Re: 1 month without updates
on: December 1, 2021, 10:13
New Topic

Hi! Thank you for your answear!

Would it be possible to estimate when it's going to arrive? It was posted in the 24th of november.

I'm only asking because it's an Aliexpress order and it's been closed by them.

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: 1 month without updates
on: December 1, 2021, 19:55
New Topic

Such SAL parcel shipping time to Brazil can take 3 to 6 months. So you might get this item between January to March 2022.

If your buyer protection is expiring, you have to ask seller extend protection or claim refund from aliexpress.

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