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Author Topic: Where is my Parcel??
Mhew20
Newbie
Posts: 3
Post Where is my Parcel??
on: November 22, 2017, 16:11
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Tracking number: EA317238897CN

I ordered some goods from China and my status both on EMS and USPS has not been updated in some time. Do I have anything to worry about or should I just be patient for the package to arrive? I’m sure someone on this forum has experience. What steps would you take to find my parcel?

Thanks in advance for your help!
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where is my Parcel??
on: November 23, 2017, 02:47
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http://track-chinapost.com/track_global.php shows EA317238897CN left China for JFK airport on Nov 11. Now is rush season, JFK import processing is very slow. you need wait 2 to 4 weeks to get it cleared from US customs. please be patient.
Mhew20
Newbie
Posts: 3
Post Re: Where is my Parcel??
on: November 25, 2017, 20:18
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Do I have anything to worry about in regards to this package? Should it be here within 4 weeks?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where is my Parcel??
on: November 26, 2017, 02:15
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your parcel is still in normal time frame. If you can not get it by Dec 11, then you should open dispute for non-arrival parcel.
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