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Author Topic: Where is my package?
CLaMagra19-
90
Newbie
Posts: 5
Post Where is my package?
on: October 24, 2018, 17:32
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My package was sent 10/16/18, eight days ago, and I haven’t seen an update in over a week. Where is my package?

Tracking #: LY849905595CN
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?
on: October 25, 2018, 01:35
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http://track-chinapost.com/result_global.php?code=LY849905595CN shows the parcel was shipped on Oct 19. It is waiting in airline warehouse for available flight space from Chengdu to JFK. this might take 7 to 20 days.

You need wait some more days.
CLaMagra19-
90
Newbie
Posts: 5
Post Re: Where is my package?
on: November 6, 2018, 03:38
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Any updates on this shipment, it appears it still has not left China?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?
on: November 6, 2018, 04:04
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LY849905595CN has not passed US customs yet. Once it passes US customs, you will see new status.
CLaMagra19-
90
Newbie
Posts: 5
Post Re: Where is my package?
on: November 6, 2018, 12:51
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I’m sorry I don’t quite understand. So it’s in the USA now?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?
on: November 6, 2018, 12:56
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We only know it left China Post warehouse. It might be in airline warehouse in China or in import customs warehouse in USA. As none will scan the parcel before USPS gets the parcel from US customs, you can not know exact location at this moment.
CLaMagra19-
90
Newbie
Posts: 5
Post Re: Where is my package?
on: November 6, 2018, 13:01
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Oh okay. I understand now. Thank you for your quick replies!
CLaMagra19-
90
Newbie
Posts: 5
Post Re: Where is my package?
on: December 12, 2018, 04:03
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Hi. Can you please provide an update on my package? It still hasn’t been updated.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package?
on: December 12, 2018, 04:37
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LY849905595CN has never arrived US. normally it should arrive USA in 2 to 4 weeks.

You need open dispute for lost parcel refund.
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