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Author Topic: Where is my order?
Federico73
Newbie
Posts: 1
Post Where is my order?
on: January 28, 2020, 11:12
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Hi,

I have ordered an item from superbeoutfit.com, and Chinapost is in charge of the shipment.

About on Jan 11th I received this tracking number: LO734358309CN, whose last tracking update is on Jan 13th, saying "Departure export customs" showing "CHANGSHA EMS" as location.

Order summary keeps showing "on route" and nothing else.

Is it somewhere between China and Italy?

How longer will it approximately take?

Will I receive the item (have I been scammed?) ?

Can you help me please?

Thank you
Federico73
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: Where is my order?
on: January 28, 2020, 20:10
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ttp://track-chinapost.com/result_china.php?order_no=LO734358309CN shows the parcel was shipped from Changsha to Italy on Jan 13.

Changsha is very close to coronavirus break out city Wuhan. many airlines are cancelled and workers are on vacation. Your parcel might need wait anther 2 to 4 weeks to catch flight to Italy.
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