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Author Topic: What happened to my package?
hamzter85
Newbie
Posts: 2
Post What happened to my package?
on: July 8, 2018, 01:25
New Topic

It says on the tracking system that my package
LZ495622613CN ‘delivery failed’.. what is the issue and how can i get my package?
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: What happened to my package?
on: July 8, 2018, 01:27
New Topic

Singapore Post website shows the parcel address is incomplete and is returning to china. You need contact Singapore post and see if they can redeliver the parcel to you.

hamzter85
Newbie
Posts: 2
Post Re: What happened to my package?
on: July 11, 2018, 06:08
New Topic

I’ve contacted Singapore Post but they said the parcel was already delivered back to china. Is there any way that i can get my parcel with the correct address given to to you?
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: What happened to my package?
on: July 11, 2018, 06:59
New Topic

If Singapore Post has returned the parcel to China. You can not get it anymore. If this is an order from aliexpress/ebay/Amazon, you need contact seller for refund as order does not reach you.
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