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Author Topic: Possible to Change Address?
User345
Newbie
Posts: 1
Post Possible to Change Address?
on: October 29, 2018, 14:32
New Topic

There was a typo in the shipping address.

Would it be possible to adjust or change the address? If so, who do I contact?

I can provide invoice of item I bought and shipping number. The store that I bought it from told me I would have to contact Ems myself.

chinapostv-
olunteer
Administrator
Posts: 46767
Post Re: Possible to Change Address?
on: October 29, 2018, 14:51
New Topic

unfortunately you can not change address when parcel is on the way. However, if you are in USA and you are moving from old address to a new address. You can pay some money to USPS and ask them to forward all future parcel from old address to new address. Proof of old address and new address with your ID must be provided to USPS.
crim0001
Newbie
Posts: 1
Post Re: Possible to Change Address?
on: December 26, 2018, 05:46
New Topic

LM359109261CN
The delivery address that I have input is correct, however the postal code is wrong. Is there anyone I can send the correct postal code to?
chinapostv-
olunteer
Administrator
Posts: 46767
Post Re: Possible to Change Address?
on: December 26, 2018, 14:38
New Topic

http://track-chinapost.com/result_global.php?code=LM359109261CN shows the parcel was just shipped from SHenzhen to SIngapore. Normally it will arrive Singapore in one or two weeks.

you can not change anything in the address when parcel is in route. You need contact Singapore Post and ask if they can deliver the parcel to correct address even if the postal code is wrong.

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