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Author Topic: Package Not Moving
Margie1986
Newbie
Posts: 3
Post Package Not Moving
on: October 19, 2018, 13:31
New Topic

Hello. I sent a package from the United States to Shenzhen, China on September 18th and there is no movement since September 26th. My tracking number is CX398476611US. Any help is most appreciated.

Regards,
Margie

Jan Necass
Newbie
Posts: 2
Post Re: Package Not Moving
on: October 19, 2018, 16:44
New Topic

Same problem :) . I have posted it too in forum today, hope they will respond.

Margie1986
Newbie
Posts: 3
Post Re: Package Not Moving
on: October 19, 2018, 16:45
New Topic

Yes and quickly lol
I'm starting a business and this is seriously causing us problems. I hope you have some luck.

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Package Not Moving
on: October 20, 2018, 00:58
New Topic

Quote from Margie1986 on October 19, 2018, 13:31
Hello. I sent a package from the United States to Shenzhen, China on September 18th and there is no movement since September 26th. My tracking number is CX398476611US. Any help is most appreciated.

Regards,
Margie

http://track-chinapost.com/result_china.php?order_no=CX398476611US shows the parcel arrived China on Sep 26 . It should have some delivery problem. You need ask receiver call china post hotline 11185 and try to pickup the parcel.

Margie1986
Newbie
Posts: 3
Post Re: Package Not Moving
on: October 20, 2018, 12:54
New Topic

Ok, thank you very much.

Regards,
Margie

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