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Author Topic: Lost package
JiruSenpai
Newbie
Posts: 1
Post Lost package
on: September 18, 2018, 14:19
New Topic

Hello,

Could you help me track this package?

RY283639678CN

It should have arrived around 2 weeks ago. I think it might be lost?
Thank you :)

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Lost package
on: September 18, 2018, 17:31
New Topic

http://track-chinapost.com/result_china.php?order_no=RY283639678CN shows the number was sent to airline on Sep 6.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean it is on the flight to your country. It will keep waiting another 2 to 6 weeks .

If your buyer protection is expiring, you need ask seller extend protection or open dispute to aliexpress/paypal, otherwise keep waiting.
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