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Author Topic: Looking for #LY368945695CN
karategirl-
88
Newbie
Posts: 2
Post Looking for #LY368945695CN
on: July 23, 2018, 13:49
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Good morning,
I am trying to find out where my package might be, the tracking site is showing NO movement since June 28 when it was purchased. That's almost a month with NO movement.
The tracking # is LY368945695CN.
Can you help?
Thank you!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Looking for #LY368945695CN
on: July 23, 2018, 17:00
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http://track-chinapost.com/result_eub.php?code=LY368945695CN shows the parcel was shipped on Jun 28. Normally it should arrive USA in 2 to 3 weeks.

I suggest you wait one more week. If you can not get the parcel by July 31, open dispute for lost parcel.
karategirl-
88
Newbie
Posts: 2
Post Re: Looking for #LY368945695CN
on: July 31, 2018, 19:27
New Topic

My package has never arrived. I have looked all over this site and cannot find a way to "open dispute for lost parcel".
Please give me instructions on how I am to do that.
Thank you!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: Looking for #LY368945695CN
on: July 31, 2018, 19:36
New Topic

Quote from karategirl88 on July 31, 2018, 19:27
My package has never arrived. I have looked all over this site and cannot find a way to "open dispute for lost parcel".
Please give me instructions on how I am to do that.
Thank you!

if you paid with paypal/aliexpress/amazon, contact your customer service to open dispute. Otherwise contact your bank to file charge back and claim refund.
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