China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Failed Delivery (Urgent Help!!!!)
HelenaMiha-
ru
Newbie
Posts: 14
Post Failed Delivery (Urgent Help!!!!)
on: November 26, 2018, 07:12
New Topic

Good day Sir/Madam,

RR075286559PH

There was a first delivery attempt on Nov. 24, 2018 and it failed. It was my mistake that I did not write the contact number of the recipient. Is there something wrong about the name and address of the recipient? Can you please help me regarding this problem?

Thank you.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 26, 2018, 07:17
New Topic

RR075286559PH is in China Post Shenzhen center office. You need ask receiver to call 11185 and try to pickup the parcel.

HelenaMiha-
ru
Newbie
Posts: 14
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 26, 2018, 13:57
New Topic

I just informed the recipient to call the hotline that you've given. I haven't received his replies. Can the China Post center office hold the package for a while until the recipient calls them? Is it possible for the receiver to reschedule the delivery of the package? Or he will be the one to pick-up the package at post office?

HelenaMiha-
ru
Newbie
Posts: 14
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 26, 2018, 14:22
New Topic

Quote from chinapostvolunteer on November 26, 2018, 07:17
RR075286559PH is in China Post Shenzhen center office. You need ask receiver to call 11185 and try to pickup the parcel.

I just informed the recipient to call the hotline that you've given. I haven't received his replies. Can the China Post center office hold the package for a while until the recipient calls them? Is it possible for the receiver to reschedule the delivery of the package? Or he will be the one to pick-up the package at post office?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 26, 2018, 14:33
New Topic

I suggest you inform seller to pickup the parcel asap. Normally parcel free storage time is not very long(we are not sure exact deadline in Shenzhen). If free storage time is over, parcel will be returned to shipper.

HelenaMiha-
ru
Newbie
Posts: 14
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 27, 2018, 00:19
New Topic

Quote from chinapostvolunteer on November 26, 2018, 14:33
I suggest you inform seller to pickup the parcel asap. Normally parcel free storage time is not very long(we are not sure exact deadline in Shenzhen). If free storage time is over, parcel will be returned to shipper.

RR075286559PH

I was informed by the wife of the addressee that he will be home next week. Can he still make it on time? Please estimate how long the package will stay at Shenzhen. Or, can someone receive the package other than the addressee?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 27, 2018, 03:01
New Topic

You can ask his wife to pickup the parcel.

HelenaMiha-
ru
Newbie
Posts: 14
Post Re: Failed Delivery (Urgent Help!!!!)
on: November 27, 2018, 15:00
New Topic

Quote from chinapostvolunteer on November 27, 2018, 03:01
You can ask his wife to pickup the parcel.

RR075286559PH

What is now my current status on my tracking? I did not understand "Return" and "[Guangzhou] has been opened for export"?

I cannot contact the wife of the addressee. The one that she was using was her husband's phone. Mostly, his phone is offline. The addressee will be home next week. Are there some next delivery attempts? Can you estimate how long the package will be at Shenzhen?

Pages: [1]