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Author Topic: CP276917518CN - Lost?
nahum365
Newbie
Posts: 3
Post CP276917518CN - Lost?
on: July 11, 2014, 02:19
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I've been waiting over a month for this package and it's been stuck at "Export Customs Scan".

Image

Is the package simply lost or is there a chance that it could still arrive?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: CP276917518CN - Lost?
on: July 11, 2014, 06:17
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your parcel is NOT necessarily lost. CP276917518CN is surface parcel, very slow. you need some patient. such surface parcel might take 2 months to arrive.
nahum365
Newbie
Posts: 3
Post Re: CP276917518CN - Lost?
on: July 11, 2014, 14:14
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Quote from chinapostvolunteer on July 11, 2014, 06:17
your parcel is NOT necessarily lost. CP276917518CN is surface parcel, very slow. you need some patient. such surface parcel might take 2 months to arrive.

It has a battery, is that a problem?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: CP276917518CN - Lost?
on: July 12, 2014, 07:49
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if the parcel has battery inside and was detected by safety officer, the parcel will be rejected or even destroyed. your seller should not use register mail to ship battery item.
nahum365
Newbie
Posts: 3
Post Re: CP276917518CN - Lost?
on: July 12, 2014, 13:55
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Quote from chinapostvolunteer on July 12, 2014, 07:49
if the parcel has battery inside and was detected by safety officer, the parcel will be rejected or even destroyed. your seller should not use register mail to ship battery item.

If the package was rejected or destroyed, would the status of the package be updated?

And if the battery was not detected, could it be detected and rejected by US customs?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: CP276917518CN - Lost?
on: July 12, 2014, 18:28
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No. The status will stuck forever.
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