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Author Topic: Been at china post since 5/11/14
anthem27
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Posts: 6
Post Been at china post since 5/11/14
on: June 9, 2014, 17:41
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My package RA601725869CN has been at the same location for weeks on there website.I've been calling at china post & they told me it's at the location that I already know.But they give me another number that the english service is not available.This don't make no since that it's taking this long to ship a package.USPS is no help either,I tryed contacting and explaining this problem,I got an email saying they cannot ship the package any faster because it's still in china custom.Really?? this is the service that we get.All this technology we got & people working over here to there & still nobody can't send a ship a package on time??What a beautiful world we live in>>>.
chinapostv-
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Posts: 46762
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 17:57
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what is the parcel inside the parcel?
anthem27
Newbie
Posts: 6
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 18:39
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it's A small computer if that's what your saying?
chinapostv-
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Posts: 46762
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 18:57
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if your computer has battery inside, it will be a big problem. battery item is not allowed by regular airmail which will cause safety problem to plane. Your seller should not use airmail to ship the goods.
anthem27
Newbie
Posts: 6
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 19:17
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So all computers & T.V's and any Electronics are shipped on sea??
chinapostv-
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Posts: 46762
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 19:56
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Quote from anthem27 on June 9, 2014, 19:17
So all computers & T.V's and any Electronics are shipped on sea??

Battery has caused some fire accidents in airplane. Now all the items with battery inside will be rejected by regular airmail which will go with passenger flight.

Many people use DHL,UPS etc which has special cargo flight to ship the battery goods. I also heard that some China Post ePacket and EMS branches also accept battery item.
anthem27
Newbie
Posts: 6
Post Re: Been at china post since 5/11/14
on: June 9, 2014, 20:04
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So where is my package now! & how can I get it?
chinapostv-
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Posts: 46762
Post Re: Been at china post since 5/11/14
on: June 10, 2014, 06:57
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Quote from anthem27 on June 9, 2014, 20:04
So where is my package now! & how can I get it?

if your parcel has battery item, you will NOT get them. you have to open dispute and claim refund from seller.
anthem27
Newbie
Posts: 6
Post Re: Been at china post since 5/11/14
on: June 11, 2014, 05:49
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So what do Export Customs Scan to USA mean?
chinapostv-
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Posts: 46762
Post Re: Been at china post since 5/11/14
on: June 11, 2014, 07:50
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Quote from anthem27 on June 11, 2014, 05:49
So what do Export Customs Scan to USA mean?

http://track-chinapost.com/?p=465
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