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Author Topic: Track problem
Angelov
Newbie
Posts: 8
Post Track problem
on: August 29, 2015, 08:41
New Topic

I need help to track this pack. I don't know what the result says. It seems to not have destination while it would be directed to Italy
Thanks
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Track problem
on: August 29, 2015, 16:52
New Topic

you should tell people your tracking number in order to get help.
Angelov
Newbie
Posts: 8
Post Re: Track problem
on: August 29, 2015, 16:57
New Topic

OMG! Sorry I completely forgot to copy it..I hope you can help me:
RF071080885CN
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Track problem
on: August 29, 2015, 17:41
New Topic

http://track-chinapost.com/track_chinapost.php shows ONLY "electronic data received". this means your seller only applied a tracking number from china post but does not actually ship anything yet.

Angelov
Newbie
Posts: 8
Post Re: Track problem
on: August 29, 2015, 18:18
New Topic

What does this means? He signed as "shipped" on 28th August while information about this pack are about 23rd August...do you think I can open a dispute? He doesn't answer to my questions and had a bad behaviour also before shipping
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Track problem
on: August 29, 2015, 19:09
New Topic

now is too early to open dispute. you can wait one more week and track again in http://track-chinapost.com/track_chinapost.php, if still same result, open dispute.
Angelov
Newbie
Posts: 8
Post Re: Track problem
on: August 29, 2015, 20:56
New Topic

Thanks my friend, appreciate your help
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