hi there! i've purchased this item from aliexpress in 16 / 11 / 2014 and nowadays the only update i received is:
2014-11-20 17:23
南京国际, 意大利 - IT, 出口总包互封开拆, Opening
2014-11-20 17:05
南京国际, 意大利 - IT, 出口总包直封封发, Departure from outward office of exchange
2014-11-18 10:59
盐城市邮政局大宗邮件处理中心, 意大利 - IT, 收寄局收寄, Collection

can u help me? i've purchased from Deng Lu ( girl's choice )

ita: ciao a tutti! ho comprato questo oggetto il 16 novembre e ancora nessuna informazione... sembra fermo in dogana... qualcuno che avuto gli stessi problemi su aliexpress? aiutatemi vi prego speravo di riceverlo per natale! grazie 😀

Is it normal? I think it is still in the douane for many many days: (

Quote from miloita on January 6, 2015, 15:03

Quote from chinapostvolunteer on December 17, 2014, 23:49
wait one more week, if not arrive, open dispute to aliexpress.

i opened a dispute, the seller accepted. it's 20 days i've been waiting my money, but nothing... what i've to do now? if the seller didn't give me money?

escalate the dispute.