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Author Topic: please help
mababa
Newbie
Posts: 1
Post please help
on: July 17, 2015, 18:44
New Topic

hi there, ive sent a package (first of many) from beijing to italy on june 6th. for over a month though it is shown being in shanghai. i have chosen surface as category of transport.
question: is it normal that having to travel only by land from beijing to italy it has been sent to shanghai?
question 2: i know that surface usually takes 2 to 3 months, but a stay of over a month in shanghai is considered ok?
question 3: ive tried using the international shipping part of your site but i do not get a location when i enter the tracking number, is there another way to check?
im hoping someone can shed some light on this,
thanks

Date/Time Status
2015-06-06 12:06:30.0 建国门邮局 received
2015-06-06 14:44:11.0 建国门post dept. customs scan
2015-06-06 18:09:51.0 leaving 建国门post dept. ,next station 京大平面
2015-06-07 02:24:00.0 Beijing Transit Station 已出口开拆
2015-06-07 10:24:00.0 Beijing Transit Station 已出口互封(domestic transit )
2015-06-09 10:27:47.0 Shanghai Transit Station 已出口开拆
2015-06-09 13:26:38.0 Shanghai Transit Station 已出口直封

Current Status:
Tracking# Destination Status
CP308063248CN Italy Shanghai Transit Station 已出口直封

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: please help
on: July 18, 2015, 00:57
New Topic

CP****CN parcel is surface parcel which is very very slow. your seller should not use such slow service. if you can not get it in 40 days, open dispute.

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