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Author Topic: parcel lost??
arimrl
Newbie
Posts: 5
Post parcel lost??
on: January 2, 2015, 11:19
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hello! can you help me track my parcel RI229390149CN? it was sent to airline on december 7th and i have no news, is not in the hands of poste italiane yet

RI229390149CN 2014 Received by China Pos tDongguan Italy 20141205 1457
RI229390149CN 2014 Export Security Scan Guangzhou Italy 20141205 1635
RI229390149CN 2014 Export Customs Scan Guangzhou Italy 20141206 1024
RI229390149CN 2014 Sent to airline Guangzhou Italy 20141207 1042
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: parcel lost??
on: January 2, 2015, 18:46
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it should be rush season delay. wait 2 more weeks.
arimrl
Newbie
Posts: 5
Post Re: parcel lost??
on: January 3, 2015, 10:33
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thanks!!!

arimrl
Newbie
Posts: 5
Post Re: parcel lost??
on: January 6, 2015, 11:45
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Quote from chinapostvolunteer on January 2, 2015, 18:46
it should be rush season delay. wait 2 more weeks.

is sure that will arrive in italy? protection time is running out, shoul I open a dispute? thanks

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: parcel lost??
on: January 6, 2015, 18:04
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if protection is expiring, you have to open dispute asap.
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