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Author Topic: Dove è il mio pacco!
Riccardo19-
63
Newbie
Posts: 14
Post Dove è il mio pacco!
on: January 14, 2018, 09:41
New Topic

Proviamo a scrivere in questo post riservato all'Italia.
Vi ho già chiesto, in China Post Discussion, che fine aveva fatto il mio pacco RG651541134CN che a Voi risulta consegnato ma che a me non è mai arrivato, mi è invece arrivato il pacco LX575639966CN che invece non ho mai ordinato, volete farmi capire che cosa è successo? altrimenti fatemi avere qualche contatto della ditta che ha spedito per poter chiedere a loro, grazie!

In English:
Let's try writing in this post reserved for Italy.
I have already asked you, in China Post Discussion, what happened to my package RG651541134CN that is delivered to you but that has never arrived to me, but I received the package LX575639966CN instead I never ordered, you want to make me understand that what happened? otherwise let me have some contact of the company that has sent in order to ask them, thank you!
shadowspar
Pro
Posts: 1633
Post Re: Dove è il mio pacco!
on: January 14, 2018, 14:17
New Topic

Tracking shows RG651541134CN was delivered in Italy on 24 November 2017. Most likely your seller made a mistake and switched the addresses on the two packages. You should open a dispute and claim a refund.
Riccardo19-
63
Newbie
Posts: 14
Post Re: Dove è il mio pacco!
on: January 21, 2018, 13:21
New Topic

In fact I would like to ask for a refund but I no longer have the name of the seller, so I asked you, can you let me have it? Thank you.
shadowspar
Pro
Posts: 1633
Post Re: Dove è il mio pacco!
on: January 21, 2018, 14:13
New Topic

Sorry, we have no way to know the name of the seller you bought from.
Riccardo19-
63
Newbie
Posts: 14
Post Re: Dove è il mio pacco!
on: January 27, 2018, 10:39
New Topic

However, you will certainly have the name of the person who sent it, let me have what then I will find from whom I bought, it is the only way I can to recover my money. Thank you.
Riccardo19-
63
Newbie
Posts: 14
Post Re: Dove è il mio pacco!
on: February 3, 2018, 14:55
New Topic

I repeat the last request, I need the name of the person who sent the package to proceed with the request for reimbursement of my money. Thank you.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Dove è il mio pacco!
on: February 3, 2018, 19:19
New Topic

You can not know who is the sender. China Post does not record such information.
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