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Author Topic: Disappeared tracking... Help!
MrSeraphyn
Newbie
Posts: 5
Post Disappeared tracking... Help!
on: July 16, 2015, 15:16
New Topic

Hi,
my tracking number is 33130250945. The package was sent on June 17th. The last info is 2015-06-18 15:50:12.0 Hangzhou city international Transit Station received
Then from July 10th the tracking infos disappeared and now is impossible to track my package. Is it lost? What should I do?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Disappeared tracking... Help!
on: July 17, 2015, 02:12
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33130250945 is regular airmail which can not have much tracking result. if you can not get the goods in 30 days, open dispute to seller.
MrSeraphyn
Newbie
Posts: 5
Post Re: Disappeared tracking... Help!
on: July 17, 2015, 17:49
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Thank you for your answer but the fact is that the tracking infos (even the "Hangzhou city international Transit Station received") are completely gone! If I try to track 33130250945 again on the website the answer now is "33130250945 is invalid Number! China Post has not received this parcel." is there any possibility to get my goods?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Disappeared tracking... Help!
on: July 18, 2015, 00:56
New Topic

your parcel is on the way, no need panic. regular parcel tracking status is not stable.
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