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Author Topic: Two missing parcels
Tosweden
Newbie
Posts: 7
Post Two missing parcels
on: March 7, 2017, 16:00
New Topic

Hi!

I placed two orders on AliExpress in February. Both packages has been sent and I could follow the tracking number until they left China.

RJ949586492CN
This one left China February 12 but I have not recieved it and the tracking has no new information.

The other was sent via special line-YW so you may not be able to help there, but the tracking says it has landed in Sweden on February 14.
UA836295051YP

Should I open a dispute?
chinapostv-
olunteer
Administrator
Posts: 46103
Post Re: Two missing parcels
on: March 7, 2017, 19:15
New Topic

RJ949586492CN is on the way, you need wait one or two more weeks.

UA836295051YP is strange number. if its website shows delivered but you did not get the parcel, you should open dispute.
Tosweden
Newbie
Posts: 7
Post Re: Two missing parcels
on: March 7, 2017, 20:18
New Topic

Thank you for your answer.

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