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Author Topic: Should i use ebay buyers protection
naomi1123
Newbie
Posts: 1
Post Should i use ebay buyers protection
on: September 27, 2016, 17:22
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My package never arrived and was sent back seller. Would give me my money back when package returned to him but still no money back

RD173836485CN
int077
Pro
Posts: 7760
Post Re: Should i use ebay buyers protection
on: September 27, 2016, 19:01
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1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RD173836485CN tracking result
2016-08-16 20:11:55.0 Huizhou city Post Office Parcel AD Dept. received
2016-08-16 21:08:03.0 Huizhou city Post Office Parcel AD Dept. customs scan
2016-08-16 21:21:44.0 leaving Huizhou city Post Office Parcel AD Dept. ，next station Huizhou center
2016-08-18 15:49:51.0 Guangzhou Transit Station export security scan
2016-08-18 17:28:08.0 Guangzhou Transit Station export customs cleared
2016-08-19 13:18:00.0 arrive Guangzhou Airport
2016-08-19 16:52:09.0 leaving Guangzhou Airport going to next airport/seaport
2016-09-09 05:48:00.0 Amsterdam export customs cleared
2016-09-14 10:29:47.0 Beijing Transit Station import customs scan
2016-09-14 15:07:39.0 Beijing Transit Station import customs cleared (domestic transit )
2016-09-18 09:59:12.0 Guangzhou Transit Station import customs scan ,remark (rejected )
2016-09-21 09:36:58.0 Guangzhou Transit Station import customs cleared (domestic transit )

2. You should contact seller and give him the above tracking and tell him to reimburse you for the parcel that was never deliver to you. Seller should call China Post Hot Line: 11185, to find out where exactly is the parcel at.

Hope this help.
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