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Author Topic: RI806940462CN package is lost
Enceladus
Newbie
Posts: 2
Post RI806940462CN package is lost
on: March 23, 2016, 15:00
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Dear China Post,

I ordered 10 items with a company via Amazon on January 5th 2016. This company was shipping to me from China, and I myself am in the Netherlands. They still hadn't arrived a couple of days ago, and after contacting the company who sent me the items they let me know that you, the shipper, had somehow lost the package. Is there a way to file for reimbursement with you?
The tracking number is: RI806940462CN. The items were worth a total of EUR71.55,-

Kind regards,
Thom

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: RI806940462CN package is lost
on: March 23, 2016, 23:47
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http://track-chinapost.com/result_china.php shows the parcel was rejected in Feb. you should contact Amazon for non-arrival parcel solution.

Enceladus
Newbie
Posts: 2
Post Re: RI806940462CN package is lost
on: March 25, 2016, 18:53
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Thank you! I'll have a look and see what can be done.

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