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Author Topic: parcel still at Guangzhou Airport
m17q
Newbie
Posts: 5
Post parcel still at Guangzhou Airport
on: March 25, 2016, 12:59
New Topic

My parcel reference number RI827829861CN from my supplier in China has been logged as being at Guangzhou Airport since 14/03/2016.
When can I expect the China Postal and or your customs service to actually put on a plane so that I can receive it.
chinapostv-
olunteer
Administrator
Posts: 46766
Post Re: parcel still at Guangzhou Airport
on: March 25, 2016, 17:19
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RI827829861CN seems to have safety issue. It was rejected once in Foshan, then stuck in Guangzhou. No sure why government stop this parcel.
m17q
Newbie
Posts: 5
Post Re: parcel still at Guangzhou Airport
on: March 25, 2016, 20:34
New Topic

This is not good business practice, and in the UK this would have got the order cancelled with a full refund being requested.
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