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Author Topic: Package not delivered
abelgp94
Newbie
Posts: 2
Post Package not delivered
on: June 3, 2016, 16:58
New Topic

My tracking number is CW201738932ES and my package is in the local post but it doesn´t move. I don´t know if they have lost it. Help please!

int077
Pro
Posts: 7760
Post Re: Package not delivered
on: June 3, 2016, 18:03
New Topic

Quote from abelgp94 on June 3, 2016, 16:58
My tracking number is CW201738932ES and my package is in the local post but it doesn´t move. I don´t know if they have lost it. Help please!

1. This is the full tracking of the parcel:
Parcel No.CW201738932ES tracking result
2016-05-04 13:01:00.0 Spain received
2016-05-05 08:55:00.0 arrive Spain Madrid Transit Station
2016-05-05 16:45:00.0 leaving Madrid
2016-05-05 16:47:00.0 Madrid export customs cleared
2016-05-11 13:01:47.0 Beijing Transit Station import customs scan
2016-05-11 14:51:22.0 Beijing Transit Station import customs cleared (domestic transit )
2016-05-14 13:22:00.0 Beijing Transit Station import customs scan
2016-05-14 16:07:13.0 Beijing Transit Station import customs cleared (domestic transit )
2016-05-19 09:15:34.0 Shenzhen Transit Station import customs scan
2016-05-19 14:24:06.0 Shenzhen Transit Station import customs cleared (domestic transit )
2016-05-19 17:50:11.0 arrive 龙华dept. delivery office
2016-05-20 08:42:01.0 龙华dept. attempt delivery
2016-05-21 11:05:10.0 arrive 龙华dept. delivery office

2. On the: 2016-05-20 08:42:01.0 龙华dept. attempt delivery

They attempted to deliver the parcel but could not deliver it so it came back to the post office on the:
2016-05-21 11:05:10.0 arrive 龙华dept. delivery office

3. Parcel is at Longhua branch ready to be pick up. You should contact receiver to go and pick up the parcel or ask them to call China Post Hot Line : 86 20 11185.

Hope this help.

abelgp94
Newbie
Posts: 2
Post Re: Package not delivered
on: June 4, 2016, 09:29
New Topic

Thanks a lot! I´ll contact receiver to go.

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