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Author Topic: Package lost for 6 months
luksuss
Newbie
Posts: 5
Post Package lost for 6 months
on: February 10, 2016, 15:06
New Topic

Hey out there!

I have been sending two packages thorugh a company in shanghai to germany. This was in June/july last year. The tracking says: "Shanghai Transit Station export customs cleared"
After that i have never heard anything about the packages again... I am awaiting and really needing the things inside, since its all my private stuff like clothes etc...

Here are the tracking numbers:

CP304526909CN
CP304526890CN

I hope anyone can help me.
Thanks in advance
Lukas

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Package lost for 6 months
on: February 10, 2016, 18:41
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your parcels are called surface parcel which transit many countries ports through sea and very very slow. You can not estimate the exact arrival date, maybe half year, maybe one year.

luksuss
Newbie
Posts: 5
Post Re: Package lost for 6 months
on: February 10, 2016, 20:31
New Topic

Thank you for your reply!

Is there no way to speed up the process or further track the parcels?

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Package lost for 6 months
on: February 10, 2016, 23:59
New Topic

Quote from luksuss on February 10, 2016, 20:31
Thank you for your reply!

Is there no way to speed up the process or further track the parcels?

unfortunately you can not speed up your parcel after it is shipped.

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