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Author Topic: Package is stuck at CNBJSA
EdvinasB
Newbie
Posts: 3
Post Package is stuck at CNBJSA
on: February 19, 2016, 11:08
New Topic

Hello everyone. I need some help. So first of all I ordered a Honda Accord navigation system from Aliexpress seller and it came here to Lithuania. When it arrived and we tried to install to a car it wasn't working. We readed that it's with single climate control and what we needed was Dual climate control navigation system. So we decided to send it back to China. However I have sent it to HK because I made a mistake when writing an adress. Then it came back and I have sent it to right address. So now that package is sitting at CNBJSA for about a month. When I sent to HK it was sended to receiver within a day. Why does it happened?
Here's tracking number when it was in HK: CN707051712LT
And here's the new one: CN720745930LT
So what I want to know is why it takes so long to send to a receiver from post office? How can I contact that CNBJSA? Thank you. If you need more information just ask.

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Package is stuck at CNBJSA
on: February 20, 2016, 02:07
New Topic

http://track-chinapost.com/startairmail.php shows CN720745930LT was delivered in Shenzhen on Jan 17. If you need refund, you can claim aliexpress now.

EdvinasB
Newbie
Posts: 3
Post Re: Package is stuck at CNBJSA
on: February 20, 2016, 13:02
New Topic

Hmm that's strange. So why does my post office doesn't show that?
http://post.lt/en/help/parcel-search
Write CN720745930LT here and you will see that it says The item received in the office of exchange in the destination country.
CNBJSA 2016-1-10.
Hmm. I don't get it.. So I will try to contact seller or it's better to contact aliexpress?

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Package is stuck at CNBJSA
on: February 21, 2016, 00:38
New Topic

If you send the parcel for refund, you should contact aliexpress now.

EdvinasB
Newbie
Posts: 3
Post Re: Package is stuck at CNBJSA
on: February 21, 2016, 05:55
New Topic

Ok, thanks.

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