Quote from sleepless on May 31, 2016, 10:59
hi. this is a returned item originally bought from fastcardtech because it was faulty. i followed paypal's and seller's instruction for the return, so i can have my refund. the problem is that this package is at seller's post office since April 11th, and is still being tracked as undelivered! paypal refuses to refund me because of that, and i have lost a lot of money. can you help me on this? will it ever be returned to me if it remains undelivered? any info would be helpful. thanks.
RE425360955GR

1. This is the full tracking of your parcel:
Parcel No.RE425360955GR tracking result
2016-04-01 01:29:00.0 leaving 雅典
2016-04-01 01:30:00.0 雅典 export customs cleared
2016-04-08 10:58:49.0 Beijing Transit Station import customs scan
2016-04-08 16:04:54.0 Beijing Transit Station import customs cleared (domestic transit )
2016-04-11 07:43:00.0 Shanghai Transit Station import customs scan
2016-04-11 10:26:07.0 Shanghai Transit Station import customs cleared (domestic transit )

2. The only thing seller has to do is to call China Post Hot Line: 86 20 11185, and ask them were is the parcel. I suspect if China Post does not want to deliver the parcel, then seller could go and pick up the parcel.

3. Personal Opinion. Please keep in mind from your post above, is it in the interest of the seller to call or go pickup the parcel?

4. You could also ask Greece Post office if the parcel was delivered to the recipient. You could have Greece Post Office launch an investigation about your parcel.

Hope this help.