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Author Topic: Where is my Package??
Junesical
Newbie
Posts: 3
Post Where is my Package??
on: September 5, 2018, 08:25
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My package status has not changed at all. I would like to know what exactly is happening?? How long do I have to still wait?

My package with tracking number "RU855375557CN"
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Where is my Package??
on: September 5, 2018, 17:32
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http://track-chinapost.com/result_china.php?order_no=RU855375557CN shows the parcel was sent to airline on Jun 12.

Normally it will wait 2 to 4 weeks to catch flight space to South Africa, then it will wait another 4 to 8 weeks to pass South Africa customs clearance. Total time can take 12 weeks.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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