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Author Topic: Where is my order?
Champier
Newbie
Posts: 2
Post Where is my order?
on: November 1, 2018, 02:39
New Topic

I placed an order on October 9th 2018 and have not received the items. Order # is 3103. The last tracking info below.

Local date/time Activity Location Remarks
2018/10/11 21:29 Received by Post Office 31005800
2018/10/12 12:46 Departure export customs HANGZHOU

Need a more recent update.
chinapostv-
olunteer
Administrator
Posts: 45933
Post Re: Where is my order?
on: November 1, 2018, 06:04
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you need post tracking number to get help.
Champier
Newbie
Posts: 2
Post Re: Where is my order?
on: November 2, 2018, 04:03
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My tracking number is RU891153408CN

Thanks
chinapostv-
olunteer
Administrator
Posts: 45933
Post Re: Where is my order?
on: November 2, 2018, 05:01
New Topic

http://track-chinapost.com/result_china.php?order_no=RU891153408CN shows the number was sent to airline on Oct 11.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 6 weeks to reach USA and pass customs. Once it passes US customs, you will see new status in usps.com

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