RI681869714CN
I tracked my order but still happening action in china,but tracking information is telling the item was forwarded in destination country
My order in china or left china ? I dont understand anything anything seller dont reply me please help me

Quote from chinapostvolunteer on December 4, 2015, 00:18
the parcel is looping between Shenzhen and Guangzhou. As per my previous experience, this is a bad sign which means the parcel either can not pass customs scan or can not catch shipping space.

First of all thank you for your answer,I spooke with the seller and he told me "item has not a problem everything is right and it is custom mistake,your item oversea on now,item not in china,it is coming to you"
is he right ? I cant contact with china post..

Quote from chinapostvolunteer on December 4, 2015, 08:32
Based on my experience, I believe the chance of "the parcel having problem" is much greater than the chance of "the parcel has no problem".

If I were you, I will open dispute to seller for non-arrival parcel before it is too late.

Here is the seller message..
""hi friend
because custom made mistake on 2015-11-30, so the website did shows goods will be returned , but custom check goods do not have problem later , so they sended goods out on 2015-12-02, the website shows goods left our country on 2015-12-02, goods is in transitting in oversea now , because this country’s post office did not react goods information to our country post office ,so the website information update in english only when the goods arrive your country, so there isnot new update information in english now , this is your track number. RI681869714CN,
you can check by this link http://new.track-chinapost.com/en
i track this information for you"""

Quote from chinapostvolunteer on December 4, 2015, 08:45
I can not 100% guarantee that your seller is lying, but the chance of "the parcel left china" is less than 20%. My suggestion for you is:

If your buyer protection is still valid, you can wait 2 or 3 more weeks and see if you can get the goods. If your buyer protection is expiring very soon, you should open dispute for non-arrival goods immediately.

Seller is reliable because my item took 2.700 positive 5 star,but 5 days passed and item not came my country,it is coming with air mail.and i see everyday item is turning guangzhou terminal , shenzen terminal. its disturbing me..