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Author Topic: Tracking numbers
Kia
Newbie
Posts: 14
Post Tracking numbers
on: July 2, 2018, 22:09
New Topic

I have gotten this email about my shipping and when I type in the numbers they don’t work. How can I track my package? I have no time for games as I am trusting this company. This is my first wig and already a bad taste in my mouth.

chinapostv-
olunteer
Administrator
Posts: 46611
Post Re: Tracking numbers
on: July 2, 2018, 22:10
New Topic

you ned post tracking number to get help.

Kia
Newbie
Posts: 14
Post Re: Tracking numbers
on: July 3, 2018, 00:35
New Topic

LY38941366CN is the tracking numbers

chinapostv-
olunteer
Administrator
Posts: 46611
Post Re: Tracking numbers
on: July 3, 2018, 03:21
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LY38941366CN is wrong number. china post ePacket should have 13 digits.

Kia
Newbie
Posts: 14
Post Re: Tracking numbers
on: July 3, 2018, 11:45
New Topic

Do I need to contact customer service for the correct tracking numbers

Kia
Newbie
Posts: 14
Post Re: Tracking numbers
on: July 3, 2018, 15:55
New Topic

Can someone tell me how I can get the correct tracking numbers for my package or I am going to be in a really bad mood and take legal action

Creaks
Newbie
Posts: 2
Post Re: Tracking numbers
on: July 3, 2018, 16:03
New Topic

Hey, I bought my first wig too. Are you sure you didn’t mistype one of the numbers because I think we might have bought from a similar site (saw it on Facebook). Was it umorey.com? I posted a forum question of my own because when I enter my 13 digit code it just says “no shipping record found”

chinapostv-
olunteer
Administrator
Posts: 46611
Post Re: Tracking numbers
on: July 3, 2018, 16:49
New Topic

Quote from Kia on July 3, 2018, 15:55
Can someone tell me how I can get the correct tracking numbers for my package or I am going to be in a really bad mood and take legal action

You need ask seller for correct tracking number. If seller can not give correct number, open dispute against fraud.

Kia
Newbie
Posts: 14
Post Re: Tracking numbers
on: July 3, 2018, 19:27
New Topic

Ok quick update when I recently tracked the package I had found out that the tracking numbers is to the USPS. A label was created for tracking but they are waiting for the company to do their part. So I am getting somewhere

Kia
Newbie
Posts: 14
Post Re: Tracking numbers
on: July 3, 2018, 19:30
New Topic

Quote from Creaks on July 3, 2018, 16:03
Hey, I bought my first wig too. Are you sure you didn’t mistype one of the numbers because I think we might have bought from a similar site (saw it on Facebook). Was it umorey.com? I posted a forum question of my own because when I enter my 13 digit code it just says “no shipping record found”

Try using them tracking numbers through your postal service. Let me know what you find

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