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Author Topic: sent to wrong country
ms.mohr
Newbie
Posts: 3
Post sent to wrong country
on: April 24, 2014, 19:54
New Topic

I have two separate packages one with China post and one with ems. I ordered both through the same website but different sellers. I made a total of 3 orders and have only received one because the sellers put my country as niger instead of USA. I really need these boxes before I leave for training. Wouldn't the mail service catch the zip didn't match the country? Is there anyway to have them change the country or something. This is over $1000 worth of rescue gear I can't afford to reorder nor do I have the time to. PLEASE HELP!! My boxes have sat in niger for a month now.

ms.mohr
Newbie
Posts: 3
Post Re: sent to wrong country
on: April 24, 2014, 20:14
New Topic

My China post tracking number is RB944909050CN and it says unsuccessful delivery. And my ems number is EE721610593CN it says arrived at sorting center 03-03-2014

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: sent to wrong country
on: April 24, 2014, 21:29
New Topic

Quote from ms.mohr on April 24, 2014, 19:54
I have two separate packages one with China post and one with ems. I ordered both through the same website but different sellers. I made a total of 3 orders and have only received one because the sellers put my country as niger instead of USA. I really need these boxes before I leave for training. Wouldn't the mail service catch the zip didn't match the country? Is there anyway to have them change the country or something. This is over $1000 worth of rescue gear I can't afford to reorder nor do I have the time to. PLEASE HELP!! My boxes have sat in niger for a month now.

if seller shipped the parcel to wrong country, you should ask seller ship your replacement or open a dispute to get refund.

kroll279
Newbie
Posts: 4
Post Re: sent to wrong country
on: April 29, 2014, 18:18
New Topic

I have a similar issue. What was the outcome of your situation.

ms.mohr
Newbie
Posts: 3
Post Re: sent to wrong country
on: April 29, 2014, 20:15
New Topic

I haven't resolved my situation

kroll279
Newbie
Posts: 4
Post Re: sent to wrong country
on: April 30, 2014, 16:06
New Topic

Have you been able to contact EMS? My package is still in china but heading to Panama not to the USA. I am trying to contact them but no luck

kroll279
Newbie
Posts: 4
Post Re: sent to wrong country
on: April 30, 2014, 16:59
New Topic

Which site did you purchase through? I used aliexpress and they guarantee delivery. If it fails to be delivered i am suppose to be refunded my money.

kroll279
Newbie
Posts: 4
Post Re: sent to wrong country
on: May 5, 2014, 17:51
New Topic

Hey i was digging into your situation to see if I could also resolve mine and I beilive you can have the local post return your item to sender. Trying contact them here http://www.nipost.gov.ng/Contact.aspx

dorhiz
Newbie
Posts: 3
Post Re: sent to wrong country
on: June 19, 2014, 00:00
New Topic

I'm having the same throuble, my package destination says brazil but it should go to mexico, the seller just say its ok and it would arrive to your country, is there something I can do, can I contact myself the post office? Mi tracking number is RD236721901CN

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: sent to wrong country
on: June 19, 2014, 03:54
New Topic

RD236721901CN will NOT go mexico. its destination is Brazil. you should claim refund from seller.

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