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Author Topic: Rejected parcel
punitan12
Newbie
Posts: 9
Post Rejected parcel
on: May 11, 2018, 13:33
New Topic

Sir I have sent a parcel to my friend at Deqing but when I checked is stated rejected but my friend never get the parcel even the delivery service person not call her. This is my parcel tracking number is (RR174261876MY),

chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Rejected parcel
on: May 11, 2018, 16:05
New Topic

your address should have problem. Did you write address in Chinese? If not, that might be the problem. Many china post delivery guy do not understand English.

Ask your friend go to China Post office to pickup the parcel asap. The parcel seems to be still in Deqing, it will be returned to Malaysia soon.
punitan12
Newbie
Posts: 9
Post Re: Rejected parcel
on: May 12, 2018, 01:28
New Topic

good morning ,is it possible to sent the parcel to my friend
tracking id (RR174261876MY)
name : zhou xue
address : no 82 , shunda road ,wukang, dequing ,huzhou, zhejiang province , 313200 china.
contact no :13738218403.

this is my 3rd time delivery to same address but before 2 times dont have this problem . i hope sir/madam, can help me to resent it thanks.
punitan12
Newbie
Posts: 9
Post Re: Rejected parcel
on: May 12, 2018, 01:33
New Topic

or can you pass me any contact number which i can ask my friend to contact the post office for the parcel
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Rejected parcel
on: May 12, 2018, 01:53
New Topic

ask your friend call china post hot line 11183 or 11185 and arrange pickup.
punitan12
Newbie
Posts: 9
Post Re: Rejected parcel
on: May 12, 2018, 02:01
New Topic

sir/ madam sorry but is there anyway you can help me to resent the parcel back to my friend. thanks
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Rejected parcel
on: May 12, 2018, 04:37
New Topic

Quote from punitan12 on May 12, 2018, 02:01
sir/ madam sorry but is there anyway you can help me to resent the parcel back to my friend. thanks

China Post can not resend the parcel to you. You need ask receiver call 11185 and pickup the parcel.
punitan12
Newbie
Posts: 9
Post Re: Rejected parcel
on: May 12, 2018, 06:58
New Topic

but my friend called this number many times but it still busy, the parcel is her birthday gift ,is there any way to sent the parcel to her

chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Rejected parcel
on: May 12, 2018, 15:55
New Topic

ask her go to China Post office in Deqing in person. the parcel is there. She can use baidu to search post office location.
punitan12
Newbie
Posts: 9
Post Re: Rejected parcel
on: May 14, 2018, 01:52
New Topic

sir/madam good morning , sorry to bother you again but my friend has call the numbers you given but when they answered is they say no parcel for my friend and they a bit rude when talking to her, so may i know is there any other way to settle it
.thanks
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