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Author Topic: Re: Searching for package
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Searching for package
on: September 4, 2018, 17:05
New Topic

Hello. Could you please track these numbers and tell me also what shipping method has been used?
RU882604325CN
RH979141894CN
chinapostv-
olunteer
Administrator
Posts: 46769
Post Mahnoor 7777: Searching for package
on: September 4, 2018, 17:06
New Topic

Quote from Mahnoor 7777 on September 4, 2018, 17:05
Hello. Could you please track these numbers and tell me also what shipping method has been used?
RU882604325CN
RH979141894CN

http://track-chinapost.com/startairmail.php shows both parcels only result "shipping notice received from seller". This means your seller told China Post he plans to ship the goods but never actually shipped anything yet.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment location info, you will open dispute to paypal/aliexpress against fraud shipment.
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Re: Searching for package
on: September 5, 2018, 10:14
New Topic

Thank you. I will talk to the sellers.
One of the shipments got sent today so I will ask about the other one
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Re: Searching for package
on: September 6, 2018, 15:35
New Topic

I contacted AliExpress and they said that the seller has shipped the item but the courier takes 10 days to update the status. Is this true?
chinapostv-
olunteer
Administrator
Posts: 46769
Post Re: Re: Searching for package
on: September 6, 2018, 16:51
New Topic

Normally aliexpress will ask buyer wait 10 days before open dispute to seller. You can not open dispute now.

You can wait 10 days and track again. If still no shipping record, then open dispute immediately.
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Re: Searching for package
on: September 11, 2018, 15:11
New Topic

Can you please also explain what this means?

RU882604325CN.
This order has been on the status of "parcel has been sent. In domestic transit- Jinhua" since 6th September.
What does this mean?
chinapostv-
olunteer
Administrator
Posts: 46769
Post Re: Re: Searching for package
on: September 11, 2018, 17:52
New Topic

RU882604325CN is still waiting for airline space in Yiwu. You need wait some 2 to 6 weeks to see new update.
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Re: Searching for package
on: September 11, 2018, 18:42
New Topic

Thank you so much
Mahnoor-
7777
Newbie
Posts: 8
Post Re: Re: Searching for package
on: September 13, 2018, 13:56
New Topic

RB608378072SG
This package departed country on 9th September but there is no further update. What is going on?
chinapostv-
olunteer
Administrator
Posts: 46769
Post Re: Re: Searching for package
on: September 13, 2018, 16:18
New Topic

RB608378072SG is singapore post tracking number. Singapore Post website shows the parcel was shipped from Singapore on Sep 9. You should get it by end of Nov. There will be no update until it arrives Pakistan.
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