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Author Topic: Please help me !!!!
frozen.ash-
ezz
Newbie
Posts: 11
Post Please help me !!!!
on: October 3, 2014, 22:58
New Topic

Dear china post !
i have some issues regarding my 3 boxes of cargo, from Zhengzhou, Henan to destination Jeddah, Saudi Arabia. My cargo boxes was returned back by Saudi Post to china to CHINA POST(Redirect to my friends address in china written in the receipts) after reaching final destination without knowing us in one day !!! how its possible.. this is pathetic... !!

These are my tracking Numbers please verify this also my Destination Address is change now, So please tell me the genuine solution and procedure also i have my original receipts with me, Can my friend receive all these cargo and send back to me with new address ?? Extra charges for resend again?? How can i get back my redirected cargo back to Jeddah??

CP300966525CN
CP300966635CN
CP300966539CN

Also you can check the status through global tracking my cargo shows its departed for shanghai from Riyadh, Saudi Arabia... !!
My Chinese friend called china post they said my all three cargo are reached here in Saudi Arabia and freight forwarded no more details... whats that's mean ? so confusing ...

'' I can do anything to get my cargo boxes because of my expensive medical books of USMLE, AMC (American & Australian medical licence exam books) and most related necessary documents and my marriage dress :( :( :( and lots of expensive things each cargo is 18 kg its not a small issue !!

Also your previous answer to my questions is not that satisfying , i know i cannot get after returned back to china' but after reaching there in Zhengzhou, Henan can i or my friends do anything regarding this is what i only want to know and hope that u will take speacial considerations !!
Eagerly waiting for your positive and genuine answer ..
I'll be very thankful to you ...

chinapostv-
olunteer
Administrator
Posts: 46098
Post Re: Please help me !!!!
on: October 3, 2014, 23:02
New Topic

all your 3 parcels arrived Riyadh on Sep 18. Now they should be in Saudi Arabia Post Office in Riyadh. You should contact Saudi Post and pickup the parcel.

frozen.ash-
ezz
Newbie
Posts: 11
Post Re: Please help me !!!!
on: October 4, 2014, 00:03
New Topic

I track my all three cargo by using your Global Tracking then i choose destination country Saudia Arabia ... this is the traking information of my one cargo written as departed to shanghai !!! Also same with the rest cargo...

Parcel No.CP300966635CN delivery information in Saudi Arabia
Shipment Status Office Date Time
Departed From OutWard office of exchange to - JEDDAH HONG KONG 2014-07-22 11:02:00
Arrived To Office JEDDAH 2014-09-04 07:57:09
Departed to - RIYADH JEDDAH 2014-09-04 17:27:54
Arrived To Office RIYADH 2014-09-09 07:26:12
Departed to - SHANGHAI RIYADH 2014-09-18 17:03:18

chinapostv-
olunteer
Administrator
Posts: 46098
Post Re: Please help me !!!!
on: October 4, 2014, 00:27
New Topic

Trust me, these parcel are all in Riyadh. Contact Saudi Post as soon as possible before they returned those parcels back to China. If you waste time, you will never get those parcels.

frozen.ash-
ezz
Newbie
Posts: 11
Post Re: Please help me !!!!
on: October 4, 2014, 00:35
New Topic

I asked saudi post jeddah they told me they returned it back to shanghai from riyadh as it is also shows in the trackin system!! what does it mean' '''Departure from outward office of exchange RUH Saudi Arabia 2014-09-18 1703'''
it is already departed to shanghai or still in jeddah ..... ??
All these tracking are so much confusing
Also saudi post jeddah did they lied to me abot my cargo....

frozen.ash-
ezz
Newbie
Posts: 11
Post Re: Please help me !!!!
on: October 5, 2014, 03:06
New Topic

Dear China Post volunteer ,
My last status on China Post Tracking is
>>> CP300966539CN 2014 Departure from outward office of exchange RUH Saudi Arabia 2014-09-18 1703 <<<
And last Status on Global Tracking in your website By choosing Destination Country is
>>> Departed to - SHANGHAI RIYADH 2014-09-18 17:03:18 <<<
What does this mean ? you said is still in Riyadh !! but destination is Jeddah!
Also called china post service they told that if packages returned to the redirected address then it can be resend again with the same charges ! but what you told me is different i cannot get these packages once return ! ??
Please consider my issue on top priority and Help Me !! m so much worried :'( :(

frozen.ash-
ezz
Newbie
Posts: 11
Post Re: Please help me !!!!
on: October 14, 2014, 15:26
New Topic

Dear China Post Volunteer ,
M waiting for your kind support... !
Thanks.

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