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Author Topic: Order: LZ921662715CN
Siglinde13
Newbie
Posts: 1
Post Order: LZ921662715CN
on: October 31, 2018, 07:22
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Hello,
Is it possible to check my order? The tracking said it is Being shipped Back to Beijing after a failed delivery but I didn’t get any mention of a delivery. Wouldn’t normally the package have been send to a delivery point where I can Pick it up?
Kind regards,
chinapostv-
olunteer
Administrator
Posts: 46625
Post Re: Order: LZ921662715CN
on: October 31, 2018, 08:39
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Belgium post website shows the parcel arrived Belgium but failed delivery in DEURNE , The address incomplete/incorrect. It is returning to China. Your seller might have printed incomplete address by mistake.

You need call Belgium Post and try to stop return. If they can not help to stop return, you need open dispute to seller for refund.
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