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Author Topic: Location Of Parcel
hemmy
Newbie
Posts: 3
Post Location Of Parcel
on: August 13, 2018, 13:53
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May I know where is my Product shipped from US ?
China Post tracking number:
LZ679357402CN

The order status indicates shipment is confirm
however i cannot track the location of the item using the Tracking ID
it says "NO SHIPMENT FOUND"
chinapostv-
olunteer
Administrator
Posts: 46768
Post Re: Location Of Parcel
on: August 14, 2018, 16:16
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If seller really shipped your goods, you can track shipment data from http://track-chinapost.com/startairmail.php in 48 hours. So If you get the number from seller more than 3 business days ago and still shows no record, you should be cautious of scam.

I suggest you push seller to ship the goods immediately. Tell him if you can not track real shipment info in next 3 days, you will open dispute against fraud.
hemmy
Newbie
Posts: 3
Post Re: Location Of Parcel
on: August 18, 2018, 06:39
New Topic

Hi there , i have mailed to seller's support team , however no responses have been received .. it has been 12 days upon shipment confirmation, is there any direct customer service hotline which i can be directed to?
chinapostv-
olunteer
Administrator
Posts: 46768
Post Re: Location Of Parcel
on: August 18, 2018, 07:08
New Topic

Your seller seems to be cheater as they did not response your concern. if you paid with paypal/aliexpress, you need contact their customer service to open dispute against fraud.
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