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Author Topic: Help with tracking
Sara_emme
Newbie
Posts: 9
Post Help with tracking
on: October 8, 2018, 19:03
New Topic

Hello! I have 2 order from the same seller on AliExpress, these are the tracking numbers
RY329464683CN
RY329462427CN

I don't know if the seller as ship the orders or not because the China post track say 'shipping notice received from seller' at the 5 October for both order,
But If I check on this site
http://global.cainiao.com/detail.htm?mailNoList=RY329464683CN&spm=a3708.7860688.0.d01
It say 'waiting for pick up' at the 6 October for both.

So what does it mean 'waiting for pick up?'
The seller has shipped the orders?
Thank you :)
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Help with tracking
on: October 8, 2018, 22:12
New Topic

"shipping notice received from seller" means your seller told China Post he plans to ship the goods but never actually shipped anything yet.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment location info, you will open dispute to aliexpress against fraud shipment.
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