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Author Topic: Help
Emilie7
Newbie
Posts: 1
Post Help
on: October 9, 2018, 14:32
New Topic

I haven’t had any updates about my order made September 3rd since it “Fujian Jinjiang receiving center, has left, the next station processing center”
Tracking number UN131611725CN
Destination United Kingdom
The seller told me 2 weeks ago it would arrive in a few days and it’s still not here
Any idea where it could be?
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Help
on: October 9, 2018, 18:09
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this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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