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Author Topic: Help, no tracking update.
Pietro
Newbie
Posts: 5
Post Help, no tracking update.
on: November 2, 2018, 13:14
New Topic

Hello.
Sorry if I open another topic, but I can not find the one of yesterday.
You told me that my package could still be waiting for a flight, but more probably in Italy at the time of customs clearance.
I have contacted both the customs and Poste Italane and both tell me that the package is not yet in Italy.
I am wondering if it is possible that a purchase sent on 22 October with paid EMS shipping may still be in China waiting to be sent.
The tracking is not updated since October 23, you have no way to get more news from the airline?
this is the tracking

EA907271435CN
chinapostv-
olunteer
Administrator
Posts: 45933
Post Re: Help, no tracking update.
on: November 2, 2018, 14:57
New Topic

normally parcel shipped on Oct 22 should arrive Italy in 7 to 20 days. Your parcel is still in normal time frame. You no need do anything, just wait some more days.
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